hire terms & conditions -

Hirer: The individual or company hiring the equipment.
Owner: The company providing the equipment for hire.
Equipment: All items hired to the hirer, including but not limited to lights, sound systems, cables, and accessories.
Hire: This expression refers to the arrangement to use equipment supplied by the Company at an event or tour, either accompanied by a crew provided by or on behalf of the Company or as a Dry Hire.
Dry Hire: Supplied without Crew

‘Hire Period’ Means the period of hire specified in the schedule, or quote, beginning on the date on which the equipment is delivered to or made available for collection by the hirer and ends when it is returned to the owner or collected by to the owner.
Extensions to the hire period must be agreed upon in writing and may incur additional charges.

A deposit of 25% of the total is required to secure the booking.
Full payment must be made before the hire period begins unless otherwise agreed.
Late payments may incur additional charges.

Delivery and collection charges will be agreed upon at the time of booking.
The hirer must ensure clear and safe access for delivery and collection, if this option is selected.
The hirer is fully responsible for the equipment from the time it is delivered or collected until it is returned.
When collecting, make sure have the following items with you:
- Hire Fee – This can be paid by Paypal, or by cash
- Hire Deposit – This can be paid by Paypal, or by cash
- Hirer Photo ID – Either full UK photo drivers license or a UK passport
- Hires Proof of Address – Either a bank statement or a utilities bill from the last 3 months

Hire charges are calculated from the date of collection / delivery to the date of return to the Company. Permission for extending hire arrangements may be granted on request but must not be assumed. Availability and prices of Equipment may vary from our rate card or as advertised on our website and cannot be guaranteed for periods of extension.

The hirer assumes full responsibility for the Equipment from the time of checking out until checking in to the Company. The hirer is responsible for the safe keeping of equipment and is liable for any loss or damage caused to the Equipment during the period of hire. The hirer is responsible for providing suitable and adequate security arrangements for the safe keeping of the equipment during the period of hire. The hirer must take all necessary steps (at its own expense) to retain possession and control of the equipment and in the event of losing possession or control will take all necessary steps to recover the equipment.
Equipment must be used only for the purpose for which it is designed.
The hirer must not attempt to repair or modify the equipment.
The hirer must comply with all applicable laws and safety regulations when using the equipment.

The hirer is responsible for any damage to or loss of equipment during the hire period.
The hirer must inform the Owner immediately of any damage or loss.
The cost of repair or replacement will be charged to the hirer.
The Owner is not liable for any damage, injury, or loss caused by the use of the equipment.
Liabilities: When equipment is supplied without Crew (Dry Hire), it is supplied on the understanding that it can be competently installed and operated by the hirer. No liability will be accepted by the Company for any damage to persons or property whilst the Equipment is on Hire to the hirer.
Competent Personnel: When equipment is supplied without Sound Crew (Dry Hire) and it requires specialist technical knowledge or qualification for the safe and effective installation and/or operation, the Hirer will be required to undertake that competent personnel are employed. Where such an undertaking cannot be made, at the sole discretion of The Company, competent Sound Crew will be supplied by the Company and charged in addition to the hire rate.

Without prejudice to any liability of the Hirer to the Owner, it is a condition of hire that the Hirer takes out adequate insurance to cover the equipment hired. This insurance must cover the equipment hired for its full reinstatement value on an “all risks” basis and cover any alternative and continuing hire charges incurred for a minimum period of 8 weeks. This insurance must be enacted with a reputable insurer for the full duration of the hire with the Company noted as direct loss payee in respect of the equipment hired. The Owner will, at its sole discretion, charge the Hirer for any equipment lost, stolen or damaged as described in Paragraphs 5 and 7 below (Responsibilities of the Hirer) whether or not this is covered by the insurance policy taken out by the Hirer.
Proof of insurance may be required before the hire period begins.

We aim to ensure that all items supplied to you are in full working order. We carry out an annual PAT test on all our hire stock (certificate can be provided), and all items are checked before each hire, and on their return.
In the unfortunate instance of an item failing, or not working correctly, please let us know as soon as possible. If we are open, we will do our best to offer an alternative unit to you, or to fix the fault. If we have closed or you are unable to return an item before your event, then let us know on returning the item. We will test the item and should any fault be found we will happily refund its hire charge in full.
Please note that if a fault is due to user error then items will not be refunded, and if a fault is due to misuse or user damage, then repair costs may be incurred.

The Owner reserves the right to terminate the hire agreement and recover the equipment if the Hirer breaches these terms and conditions.

The Owner is not liable for delays or failure to fulfill the agreement due to circumstances beyond its control, including but not limited to natural disasters, strikes, or government actions.

Any disputes arising from this agreement will be resolved through mediation or arbitration before pursuing legal action.

Any amendments to these terms must be agreed upon in writing by both parties.
All agreements, contracts and transactions entered into with the Owner will be bound and governed by English Law. This document supersedes all previous terms and conditions of hire.